Profile
Computer Systems Engineering graduate with experience in troubleshooting,
system support, and cross-team collaboration within a fast-paced environment at Amazon.
Skilled in identifying issues, supporting end users, and managing access control, with a technical background in web development using HTML, CSS, PHP, and MySQL.
Demonstrates strong problem-solving and communication skills, with a growing interest in cloud technologies and a commitment to learning platforms such as AWS, Azure, and Google Cloud. Eager to contribute to reliable, scalable cloud-based solutions in a support-focused role.
Skills
- Python
- AWS Cloud
- Networking
- HTML & CSS
- Git & GitHub CI/CD
Projects
Cloud Resume Project
2026
- Built a serverless cloud-hosted resume website using AWS S3, Lambda, API Gateway, and DynamoDB, featuring a live visitor counter and automated CI/CD deployment with GitHub Actions, demonstrating cloud, DevOps, and frontend development skills.
Hand Gesture Recognition - AI Coursework
2024
University of Sunderland
- Created a hand gesture recognition system by building and training a neural network with a custom
dataset, achieving accurate real-time gesture recognition.
Student Result Management System
2023
Diploma Project
- Developed a full-stack web application using HTML, CSS, PHP , and MySQL to manage student results.
Implemented data manipulation techniques to retrieve and present information from multiple tables
efficiently.
Experience
Cloud Support Specialist
January 2026 – Present
Correlation One - Remote
- 23-week intensive training covering Networking, Linux Administration, Network Security, and AWS
Cloud Fundamentals
- Hands-on labs in cloud storage, system troubleshooting, and infrastructure concepts
- Practical case-based learning aligned with industry requirements
Amazon Fulfillment Associate
2024 – Present
- Amnesty Floor Monitor Supported associates across multiple departments by troubleshooting
workstation issues, coordinating solutions, and escalating incidents via Slack. Ensured smooth
workflow, maintained product
- Pack / Pick / Stow accurately, following protocols and safety standards. Identified and reported
workflow or system issues for quick resolution. Collaborated with team members to maintain efficiency
and output quality. Maintained attention to detail and time management in a high-volume environment.
Education
Cloud Support Specialist
January 2026 – Present
Correlation One - Remote
BSc Computer Systems Engineering
2023 – 2024
University of Sunderland - Sunderland, United Kingdom | 2:1
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